Terms and Conditions

Term of Lease

In addition to the specified terms and operational guidelines, the Lessee commits to overseeing the use of any rented item. Furthermore, the Lessee acknowledges the obligation to reimburse Party On A Cloud SF for either the complete repair cost or the total replacement value of the rented item in the event of damage.Before signing, the Lessee confirms reading, understanding, and agreeing to all terms in the contract.

 
 

PAYMENT TERMS:

 
-20% non-refundable payment upon confirmation to Secure your booking
-20% non-refundable payment is required one week prior to the event. 
-100% non-refundable payment if made within one week of the event.
-In case of rescheduling, payments will be transferred to the new date. Event cancellations result in the payment being converted into an in-house credit for future rental needs.

DAMAGE DEPOSIT:

– Party On A Cloud SF charges a $200 non-refundable damage deposit for Bounce Houses. 

-This damage deposit does not cover the cost of damage and is only collected as a security deposit.
Any items damaged must still be returned.

WEAR & TEAR:

Our rentals are designed for enjoyment, and we understand that normal wear and tear is inevitable. Minor scuffs, scratches, or marks resulting from typical use are considered acceptable and won’t incur additional charges. However, damages beyond reasonable wear and tear, such as significant stains, tears, or breakage, may result in repair or replacement fees. We encourage responsible use to ensure a delightful experience for all.

DIRTY, OR DAMAGED ITEMS.

-The Lessee commits to covering any damage to rental items, excluding reasonable wear and tear, during the items’ absence from the warehouse.
– The Lessee agrees to a reasonable cleaning charge for any rental items returned in a dirty condition.
-Accrued rental charges cannot offset the purchase or repair costs of damaged goods.
– In the case of irreparable damage, the Lessee is responsible for covering the replacement cost.
-Whether carried out by the rental center or, at the rental center’s discretion, by others, the Lessee bears the cost of repairs.

 

Play rules

It is the responsibility of the Lessee hiring Party on a Cloud SF to ensure that all possible precautions are taken to avoid injury to people or damage to Party on a Cloud SF rentals.
-Children must be supervised at all times
 -NO SHOES / HEELS are permitted inside the play area including Bounce House (ADULTS INCLUDED)
-No diving or throwing balls out of the ball pit.
-No food, candy, gum, or beverages in the bounce house.  
-Equipment shall not be removed from the play area.
-Only children from the ages  1- 12 years old in are allowed in the Bounce House.
-No FACE PAINT, party poppers or mess prone products inside the play area including Bounce House (i.e. glitter, slime, messy art, temporary tattoos/stickers, etc.)
 -All sharp objects must be removed before entering the Bounce House.

INSURANCE:

The Lessee acknowledges that insurance for liability, health, medical, or disability coverage associated with the rental of equipment under this agreement is solely their responsibility.

OPERATION TERMS:
The Lessee authorizes Party ON A Cloud SF and its employees/contractors to access the property for the delivery and return of rented equipment during approximate times. All payments are due at the time of delivery, and no refunds will be issued after equipment delivery. For jumpers, the Lessee agrees to supply one electrical outlet rated at 115 volts with a 20-ampere capacity per motor unit within 50 feet of each unit. No electrical cords are permitted. If the blower stops or air pressure is low, evacuate all users, address the issue, and secure air tubes to prevent air escape. The electrical cord should be the sole item on that circuit, and circuit breakers must be checked. A $20.00 charge applies for service calls related to electricity issues.

GENERAL RULE’S FOR SAFE OPERATION:

Units must be operated over a smooth, compatible surface such as grass or hard top surface.

The unit must not be operated on rough surfaces such as rocks, brick, glass, or any jagged objects. After placement by Party On A Cloud SF employees/contractors, the Lessee is prohibited from moving the unit. Proper anchoring before use is mandatory, and Party On A Cloud SF employees/contractors will initially secure the anchors, which must not be removed during use. It is crucial not to attempt to relocate, adjust, or service the blower. Avoid usage during high winds, gusty winds, thunderstorms, or lightning, as the unit can overturn, even if anchored, posing a severe risk of injury to users. Do not resume use until adverse weather conditions have ceased. Always adhere to the manufacturer’s guidelines found on the unit itself.

ADDITIONAL SAFETY RULES:
-Before entering the unit, have the users remove their shoes, eye glasses, belt buckles and any sharp objects.
-Never play, jump or enter a partially inflated/deflated unit.
-Never allow the users to climb or play on the outside or inside walls of the unit, columns, netting or roof of unit.
-Always follow the number of riders and rules posted on the unit itself.
-Do not plug or unplug the motor repeatedly as this will cause the unit to burn up and you will be responsible for any resulting damage.
-Always have an adult present, who has reviewed and understands both this contract and the rules posted on the unit itself, who can supervise the riders.
-Never allow the users to be unsupervised in or around the unit.
-Never allow more users than the maximum number of users per age group as described within this lease and on the unit itself.
-Never place a hose or water on or into the unit unless authorized by Party On A Cloud SF Rentals.
-Do not allow horseplay on, in, or around the unit.
-Always follow the directions for use on the unit itself.
-Only children of the same age group are to play on the unit at the same time.

Additional Terms of Lease: 
Party On A Cloud SF is not responsible for bad weather, disruption of electrical service and/or unfavorable conditions that may arise and no charges or fees will be reimbursed as a result. ABSOLUTELY NO silly string or similar items, such as, but not limited to, food, drinks, confetti, foam or trash, in or around the unit at any time!
-Silly string and like objects will cause permanent damage to the unit and lessee will be responsible for the full replacement value of the rented unit and/or assessed a $75.00 cleaning fee if the unit is determined not to be permanently damaged.
-Lessee agrees not to operate the unit(s) in a manner contrary to this contract and the rules of use on each unit. If lessee operates the unit (s) in a manner contrary to the contract and rules of use on each unit, and the unit is damaged, Lessee agrees to pay the cost or repair or full replacement value of any damaged equipment or unit.
-Lessee agrees that the equipment leased is for
-Lessee’s own use and said equipment is not be loaned, sub-let, mortgaged or in any other manner disposed of by Lessee.
-Lessee further agrees to be liable for any loss of said equipment by reason of fire, theft, or any other cause.

Hold Harmless Provisions:

-Lessee agrees to indemnify and protect Party On A Cloud SF from any claims, legal actions, proceedings, costs, expenses, fees, damages, and liabilities, including reasonable attorney’s fees. This indemnification extends to injuries, damage, or death to persons or property associated with or resulting from the use of the leased equipment. It covers aspects such as the manufacture, selection, delivery, possession, use, operation, or return of the equipment. Lessee releases and absolves Party On A Cloud SF from any injuries or damages arising from the use of the leased equipment. Party On A Cloud SF cannot be held liable, under any circumstances, for injuries resulting from inappropriate use, acts of God, nature, or other conditions beyond its control or knowledge. Lessee further agrees to indemnify Party On A Cloud SF from any loss, damage, theft, or destruction of the equipment throughout the lease term and any extensions.

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